RTO9 strives to support the tourism and travel industry in the region by closely monitoring events that could cause significant challenges to the industry, including the Covid-19 virus.    

Survey 3.0 - NOW OPEN

Please help us build the most comprehensive picture of the very latest developments on the front-line. It's vital that we are able to monitor and feedback this information to the government. Please note the survey will close at 8 am on Monday, April 6th so that we can collate and analyze the information before our weekly conference call with Minister MacLeod.
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TIAO Survey # 2 Results

In the wake of the World Health Organization (WHO) declaring COVID 19 a global pandemic, and the subsequent rolling out of border restrictions calls for social isolation, and all necessary state restrictions to protect public health, TIAO set out to design a survey to measure the impact on tourism businesses and workers across Ontario.
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TIAO Survey # 1 Results

The data reported on below is from a province-wide survey that the Tourism Industry Association of Ontario (TIAO) put out from March 12th to March 16th, 2020, to measure the impact of COVID 19 containment responses on tourism operations in Ontario.

Tele-Townhall Recordings - Minister MacLeod

Please find below links to both the first and second tele-townhall recordings that Minister MacLeod held with industry-wide stakeholders on March 19, 2020, and March 26, 2020, respectively.
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WSIB Financial Relief Package

At the WSIB, we understand the impact the evolving COVID-19 situation is having on businesses across Ontario. We have announced a financial relief package worth up to $1.9 billion to help support you through this difficult time while protecting coverage for people with work related injuries or illness.
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Government of Canada's COVID-19 website

The national coronavirus information line (1-833-784-4397) is available from 7:00 a.m. to midnight (EST) seven days a week.
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Ongoing support for the Visitor Economy We know these are difficult times within the tourism sector. We know there is a lot of uncertainty around what our world will look like next month, next week, and even tomorrow.

Novel Coronavirus (COVID-19)

Learn about how the Ministry of Health is preparing for the 2019 novel coronavirus in Ontario. Find out how to protect yourself, what to do if you’re sick after you travel and how to recognize possible symptoms.

EPI-Win – World Health Organization Network for Information in Epidemics

In the absence of such information rumours can spread rapidly through social media, resulting in an INFODEMIC. EPI-WIN is the WHO Information Network for Epidemics that will provide tailored information to different audiences during a public health event.

United Nations World Tourism Organization

In an update on the sector’s response to the coronavirus COVID-19 outbreak, the World Tourism Organization (UNWTO) offers a first assessment pointing to a decrease in international arrivals and receipts in 2020.

Public Health Agency of Canada

This illness summary is updated once every weekday with the information provided by provinces and territories. A detailed epidemiologic summary is also available.

World Travel and Tourism Council – Advice on Coronavirus Outbreak

The latest advice on how to travel responsibly during the Coronavirus Outbreak.

Twenty31 Consulting - COVID-19: A Strategic Approach to Address Global and Regional Tourism Management Challenges

The Covid-19 virus has evolved from its first detection in December 2019, to one of the most acute, recent threats to the global travel and tourism industry. This unprecedented challenge has been fueled by a lack of understanding of how the disease is transmitted and the relatively long and symptom-free incubation period with the great majority unknowingly passing along the disease.

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