Get in Touch With Us
Whether you have a question about one of our reviews, spotted something that needs updating, or want to share feedback about your experience with a casino we cover, this page explains the best way to reach us and what happens next.
How to Contact Our Team
Email is the most direct and reliable way to get in touch. Every message is read by a member of the editorial team, and we aim to reply within two working days. Please write to us at [email protected].
To help us respond as quickly as possible, it is worth including a short description of what your message is about in the subject line. If you are writing about a specific page or casino, mentioning it upfront means we can route your message to the right person without delay.
What You Can Write to Us About
We welcome all kinds of correspondence. The most common reasons readers get in touch include:
- Content questions — If something in our reviews or guides is unclear, or you would like more detail on a topic such as bonus terms or payment options at a particular casino, we are happy to help.
- Accuracy and corrections — Our reviews are researched and fact-checked, but offers, terms and casino details change frequently. If you have spotted something that appears out of date or inaccurate, please let us know. We take editorial accuracy seriously and act on flagged issues promptly.
- Reader feedback and suggestions — Have a casino you think we should look at, or a topic you would like us to cover? We genuinely take reader suggestions into account when planning new content.
- Partnership and commercial enquiries — If you represent a brand or organisation and would like to discuss working with us, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial ratings or rankings.
- Responsible gambling concerns — If you or someone you know is experiencing difficulty with gambling, please mention this in your message and we will direct you to appropriate support organisations in Canada.
What to Expect After You Write to Us
When your message arrives, it is reviewed by a real member of our team — not an automated system. You will receive a response from a person who has read what you sent.
We aim to reply within two working days. During periods of higher-than-usual volume it may take a little longer, but we will always follow up. We do not ignore messages, and we appreciate the time readers take to write to us.
About the Content We Publish
Online Casino Canada reviews and compares online casinos available to players in Canadian provinces. Our editorial team — including Stephanie Moore, who leads our casino coverage — researches and verifies the casinos, bonuses and terms featured on this site. Offers such as no deposit bonuses are assessed for their actual value to Canadian players, not just their headline figures.
We are an independent comparison site. Where we link to or recommend casinos, we may earn a commission if you sign up through our site. That commercial relationship does not determine how casinos are ranked — our positions are based on editorial assessment alone.
If something we have published has affected you in any way, we want to hear about it. Accurate, useful content is the standard we hold ourselves to, and reader input is one of the ways we maintain it.
A Note on Gambling in Canada
Online casino gambling is legal in Canada, regulated on a province-by-province basis. If you have a question about which casinos are licensed or what protections apply in your province, our reviews address those points directly. You are also welcome to ask us by email if you need clarification on anything specific to your situation.
We look forward to hearing from you.